Archive for March 2025

Update to Shared Branch Experience

To help prevent account takeover fraud, AllCom is introducing a new ID verification step at Shared Branch locations.

Starting May 1st, if you visit a Shared Branch and present an ID from a different state than the one you’re in, you’ll be asked to complete a quick, one-time verification using a QR code and passcode before making a withdrawal.

This extra layer of security ensures it’s really you accessing your account — not someone pretending to be.

HOW IT WORKS:


If you have any questions, please contact us at 888.754.9980 or email memberservices@allcomcu.org

Thank you for choosing AllCom Credit Union.

Urgent: Recent Scam Targeting AllCom Members

We want to make you aware of an ongoing scam targeting AllCom Credit Union members. Some members have reported receiving phone calls or text messages from fraudsters pretending to be AllCom representatives.

These scammers may ask for sensitive information, such as your credit or debit card number, one-time passwords, or online banking login credentials.

We want to emphasize that our credit union will NEVER call you and ask for confidential information such as your account or card number, one-time passwords, PIN, or password over the phone. If you receive a call requesting this information, even if the caller ID appears to be from our institution, please hang up immediately and call us directly at the number you know to be correct, 888.754.9980.

Your security is our top priority, and we are committed to taking proactive measures to safeguard your personal and financial information. If you have any questions or concerns regarding this matter, please do not hesitate to contact us.

Stay alert for scams involving calls or texts from AllCom Credit Union. Remember, we will NEVER ask for your card number, one-time passwords or login credentials. Learn more.