Author Archive for Danielle Panchak – Page 2

Scam Alerts

September 30, 2023

Consumers must stay alert to the latest attempts by scammers to access personal financial data. Scammers are using all sorts of tricks to get you to believe you are communicating with an actual credit union employee.

Financial Institution impersonation scams are on the rise with the most common scams happening over emails, text messages and phone calls.

Scammers Impersonating Financial Institutions

Phone Calls
Scammers may also pose as Financial Institution employees claiming they need to discuss an important matter related to your account. They will ask you to answer a few questions to verify your identity.

As you are relaying the information, the scammers might be accessing your account online with the information you provide. This may trigger a multi-factor authentication code or PIN sent to your phone, which the scammer will ask you to give them. Some scammers can spoof phone numbers to make them appear like a local number or display the Financial Institution’s name.

Email or Text Scams
You might receive an email or text message that appears to come from your Financial Institution. Most commonly, they’ll claim you have a suspicious charge to your debit card or checking account and need some information to restore your account or confirm your identity. They will ask you to provide your personal information, account or card numbers, PINs, or passwords to gain access, take over your account, and steal your money.

Members may receive text messages from AllCom for fraud alerts on debit/credit cards. These messages should NEVER be shared with anyone else. AllCom will NEVER ask for the information from these messages.

Additional Types of Fraud & Scams

Social Media Scams
Scammers create fake social media posts and profiles to convince you to share your personal or financial information. Instead of creating a fake profile, scammers may also take over an existing one. Scammers use the hacked profile to contact the person’s friends and family and ask for money or to promote a link to a fraudulent site they own. 

Grandparent Scams
If you get a call from someone who sounds like a grandchild or relative asking you to wire or transfer money or send gift cards to help them out of trouble, it could be a scam.

Debt Collection Scams
Most debt collectors will contact you to collect on legitimate debts you owe. But there are scammers who pose as debt collectors to get you to pay for debts you don’t owe or ones you’ve already paid.

Money Transfer or Mobile Payment Services Fraud
Con artists use money transfers to steal people’s money. If someone you don’t know asks you to send money to them, it should be a red flag. Scammers also use mobile payment services to trick people into sending money or merchandise without holding up their end of the deal.

How to Protect Yourself from Scams

  • Never share personal information or a one time code you receive via SMS text message. Legitimate attempts to validate credit or debit card activity only requires a simple response (YES or NO) via text.
  • Do not click on hyperlinked phone numbers sent via SMS text or on links inside emails.
  • Pause before providing personal data via phone calls you did not initiate, even if the caller ID is reading a known financial institution or business. Hang up and contact the financial institution or business directly.
  • Don’t agree to receive or send money or packages for people you either don’t know or haven’t met, especially if they are requesting money by gift card, wire transfer, bitcoin or mobile wallet. 
  • Be on the lookout for suspicious social media posts, including limited-time offers or discounts that seem too good to be true, and requests for personal or account information.

AllCom will never ask you for personal information, passwords, verification codes or to transfer money. Call 508.754.9980 with questions or to report a scam. Click below for more information on the most common types of fraud and scams.


February 25, 2023

Mail Theft Uptick Leads to Check Fraud

According to the U.S. Postal Service Office of Inspector General, mail theft complaints more than doubled from March 2020 to February 2021. The criminals rob mailboxes and mail carriers of the master keys to the blue mailbox drops to gain access to the mail. The criminals then sift through to locate checks that can be altered, counterfeited, or sold online.

In several cases, member-issued checks have been stolen from USPS mailboxes, as well as members’ mailboxes, altered, and negotiated elsewhere. The checks can also be used to open fraudulent new accounts and loans using the name and address information for stolen identities.

Mail theft and armed robberies against U.S. Postal Service carriers have increased substantially throughout the country. The criminal’s focus is to gain access to the master keys of the blue USPS mailboxes –ultimately in search for checks that can be altered, counterfeited, or sold online.

AllCom Credit Union members are encouraged to sign up for direct deposit, pay bills online or use AllCom’s bill pay service via online and mobile banking. If you need to mail a check, consider mailing them inside the Post Office lobby rather than using blue mailboxes. As always, we encourage our members to log into your accounts frequently to review transaction history – looking for unfamiliar transactions. Please report unfamiliar and unauthorized transactions immediately to AllCom.


January 26, 2023

Chick-fil-A Investigates Suspicious Activity on its Chick-fil-A One App

In a statement released by Chick-fil-A on Jan. 4, 2023, the company announced that suspicious activity has occurred on some Chick-fil-A One accounts. AllCom continues to monitor the situation. Chick-fil-A One account holders are advised to change their password and remove all payment information on the app immediately. For more information, please visit Chick-fil-A’s customer support website here


December 27, 2022

Learn the Signs of a Fake Survey

Lately, AllCom has been seeing members fall for surveys by inputting card information on fake “survey sites”.

Some key tips to remember:

  • If it sounds too good to be true, it probably is. We are up-to-date on all the latest scams – you can always call and ask for our opinion.
  • Free trials, free samples, surveys, social media offers and pay for shipping only transactions should always raise concern and be researched further. A quick Google search or call to the credit union can help determine if something is legitimate. There have been many members who participate in these types of transactions and later they find out they have been enrolled in a subscription they weren’t aware of (because they didn’t read fine print).
  • Even if an email, text, phone call, source, etc. says they’re a particular merchant doesn’t necessarily mean they are. Example: You get an email from Kohl’s asking you to fill out a survey and in return, you’ll receive a free item if you just pay for shipping. You give them your card number to pay for shipping and then nothing is ever delivered. Sometimes these scammers may even start charging other unauthorized amounts.

Always keep in mind:

  • Once again, if it sounds too good to be true it probably is
  • Free trials always have fine print and typically enroll you into a subscription unless you cancel before you’re charged
  • If your card info is needed for something and you’re told you won’t be charged, it should raise suspicion
  • If you’re promised goods or money in return for doing something, it should raise suspicion
  • Scammers are great at what they do. There are countless ways they can find out information and contact people. It’s important to learn all their tricks and be able to identify scams
  • When in doubt, Google is a great tool. Most of the scam situations can be Googled with results showing people who have already complained online
  • AllCom team members are available (888.754.9980) to help determine if it’s a scam

 

For more information on fake surveys visit: https://www.bbb.org/all/spot-a-scam/signs-of-a-fake-survey.

Member Appreciation Day 2024

Join us for AllCom Member Appreciation Day, where we celebrate the
BEST members who make our community thrive!

Hot Dogs | Fun | Friends | Popcorn

WHEN:
Friday, August 16, 2024
10 am – 3 pm

WHERE:
AllCom Credit Union
36 Park Ave, Worcester

No purchase necessary to enter. Must be 18 years or older to enter, open to US entries only. AllCom staff, board members and affiliates are not eligible to enter. One entry per person. Entries must be submitted in-person 8/16/2024 by 3:00 pm. Winner will be announced 8/16/2024 by 3:10 pm and contacted via phone if no longer present at the event. Odds of winning is dependent upon number of completed entries received. AllCom Credit Union is not responsible for misdirected or incomplete entries. This giveaway is sponsored by AllCom Credit Union. For a full set of rules, please contact AllCom Credit Union at 36 Park Avenue, Worcester, MA 01609. VOID WHERE PROHIBITED BY LAW.

Line of Credit vs Credit Card: What’s the Difference?

A line of credit and a credit card can both be great options for short-term financing. However, they’re not created equal. Check out a few key differences to help you decide which is best for your needs. 

A line of credit allows you to borrow money repeatedly. While all credit cards are connected to a line of credit, you can have a line of credit that is not associated with a credit card.

A credit card comes with a predetermined credit limit and requires minimum monthly payments on the money borrowed. If you carry a balance month to month, you may be subject to higher interest rates.   

A line of credit allows you to borrow up to a certain limit and repay with interest only on the amount you borrow. It usually offers a higher credit limit and a lower interest rate than a credit card. If you secure your line of credit against your home, with a HELOC (Home Equity Line of Credit), you will typically get a lower rate than a personal line of credit.

Below are basic differences between the two:

Line of Credit:

  • Provides a revolving credit limit 
  • Borrow up to the approved limit and repay  
  • Gives you the freedom to borrow and repay on your own terms, providing greater flexibility in managing your finances 
  • Generally offers higher credit limit compared to credit cards, providing greater access to funds for larger expenses or ongoing capital needs 

Credit Card:

  • Comes with a predetermined credit limit. 
  • Requires minimum monthly payments, and if you carry a balance, you may be subject to higher interest rates 
  • Can be used for day-to-day expenses, such as office supplies, travel expenses, and online purchases. 

To put it simply, a line of credit may make more sense for ongoing or larger expenses, while credit cards are convenient for day-to-day expenses or regular purchases, and offer many perks, including points you can use for cash back. 

Inflation: Prices on the rise

Inflation is an economic concept that is often discussed, yet frequently misunderstood. It is the sustained increase in the general price level of goods and services in an economy over a period of time. Inflation can have a significant impact on your financial goals, as it reduces the purchasing power of your money.  It is important to understand inflation and how it affects your financial goals.

Inflation basics

Inflation is the price increase of goods and services: more money is needed to buy the same goods (like a cheeseburger or a car) and services (like a haircut). Over time, the same amount of money—say $10—buys less and less. You’ve already experienced this in your lifetime—instead of paying $15 for a book like you did last year (or even a few months) ago, it costs $15.50 now. That’s inflation at work. Inflation affects the prices of pretty much everything in your budget.

There are four types of inflation that are named and categorized by their speed: creeping, walking, galloping, and hyperinflation. Beyond that, there are specific types of asset inflation and wage inflation, but we’ll stick to looking at the first four general types.

Creeping inflation is prices rising three percent or less a year. This mild inflation boosts demand and results in economic expansion as consumers expect a steady increase in costs and buy more now to avoid paying more later. Walking inflation is prices rising between three and ten percent in a year. This can be bad for the economy as consumers enter a buying frenzy where supply and wages can’t keep up. Common goods and services can become priced out of reach for most people. Galloping inflation is prices rising more than 10 percent. Money loses value so fast that the economy destabilizes. Finally, hyperinflation is prices rising 50 percent or more a month. This is rare and usually the result of government turmoil, war, etc.

The annual inflation rate for the United States was 4.0% for the 12 months ended May, according to U.S. Labor Department data published on June 13, 2023. 

How/why inflation happens

The Federal Reserve System (or just “the Fed”) is America’s central banking system. As dictated by Congress, the Fed has three main tasks: stabilize prices for Americans, create conditions that maximize employment rates, and moderate long-term interest rates. While the Fed has several tools and mechanisms to achieve these objectives, the one you probably hear about most is the fed funds rate.

The Fed requires that financial institutions hold a certain amount of capital in reserve at the end of every day, determined as a percentage of the total loans the bank or credit union has made. This reserve requirement prevents banks and credit unions from lending out every single dollar and not having enough cash on hand to start the next day.

At the end of every day, some financial institutions don’t have enough in reserve to meet the requirement, while others have much more than they need. To solve this problem, those with more than enough money in reserve will lend their extra Federal Reserve funds overnight to those that need it. The fed funds rate is the interest rate the banks and credit unions charge each other for this type of loan.

Raising the fed fund rate means the price of other goods like food and gasoline will stay low, and each paycheck should stretch further as inflation is slowed. Rising rates will also benefit those who have money in high-yield savings accounts.

When the Fed lowers the rate, the opposite occurs: banking institutions are more likely to borrow from one another, businesses expand, salaries increase, credit card rates drop, larger mortgages are lent out, and consumers spend more. The economy is stimulated and allowed to grow until the balance is tipped once more with overspending and inflation, which will prompt the Fed to once again raise rates.

What inflation means for retirees

As you can see, inflation is expected, and all retirement plans should take it into account to help you set and reach an appropriate goal. However, other events and policies can affect inflation rates outside of the fed fund rate, which can’t always be planned for. When prices for common goods and services that retirees depend on—food, medications, transportation—jump too high too fast, Social Security benefits might fall short. This is another reason why Americans should have a retirement plan in addition to their Social Security benefit.

Stay informed and proactive, and you can prepare for a more secure financial future.

5 Borrowing Strategies For a HELOC

The equity in your home can provide a cost-effective way to borrow money for just about anything. A home equity line of credit (HELOC) works similar to a credit card, but is better suited for large expenses and generally has a lower interest rate. With a HELOC, you borrow against the equity in your home that is used as collateral. Here are some of the best HELOC borrowing strategies and smart ways to use your HELOC:

Debt Consolidation
A home equity line of credit usually has a better interest rate than other types of loans. Financial obligations such as auto loans, personal loans, and credit card balances with high interest rates could be consolidated with a HELOC. This form of debt consolidation can provide lower interest rates and eliminate multiple payment due dates. The downside of a HELOC is that it uses your home as collateral, so if you fail to repay it, you could put your home in jeopardy.

Higher Education
College is expensive and if you or your child don’t qualify for low-rate, flexible federal student loans, borrowing against your home’s equity may be one of your better borrowing options. Before committing to any type of loan, compare the interest rates, repayment flexibility, and potential borrower benefits, to choose a financing option that best suits your needs.

Home Improvements
One of the most common reasons for taking out a HELOC is home improvements. Upgrades such as a new deck or kitchen renovation may increase the value of your home and be well worth the investment down the road. Even if you plan to keep your home, upgrades or renovations can make it a better place to live.

Emergency Expenses
Unexpected expenses may arise that deplete your emergency savings fund. Your HELOC can supplement emergency savings if life events such as loss of employment, medical expenses or expensive auto repair bills happen.

What About Other Expenses?
You could use a HELOC to pay wedding expenses or get a business off the ground. If your other borrowing options have high interest rates, a HELOC might be a good loan option.

Apply or contact us to learn more.

When Is the Right Time to Buy a Home

Is now the perfect time for you to buy a home? Or maybe next month will be more perfect. What about next year?

Many hopeful homebuyers try to predict when home values will rise or fall while also tracking the latest mortgage rates. This can add to the overall stress of the homebuying process and lead to poor decisions because predicting markets is very difficult. The best time to buy a home is when you can afford to.

Buy a home when…

Knowing that your financial health is the best indicator of when you’re ready to buy a home, you can focus your energy into the clear step-by-step process of getting your finances in order (no guessing necessary!).

  • Save up for a down payment, 10–20% of expected home cost
  • Save up for closing costs, 2–5% of mortgage
  • Improve your credit score
  • Shop for best mortgage terms between lenders (hint: start at your local credit union)

You can also follow these money-saving tips:

  • Know about property taxes, utility costs, and any home-owners association fees so you can account for them in your home buying budget
  • Hire your own inspector prior to purchasing
  • If you plan to resell the home in the near future, consider the appreciation or depreciation potential of a home
  • Remember that if you sell the house within two years of purchasing and living in it, you could incur capital gains tax on its sale

Seasons

In general, the seasons will factor into the supply, demand, and cost of housing—whenever there is more extreme weather (hot or cold), that’s when the supply is likely to be low and buyers will have more negotiating power. However, in general:

  • Winter — Inventory and demand tend to be low in cold months in the north. Fewer people want to move in the middle of snow or rain—or in the middle of the school year for families, regardless of climate.
  • Spring — More houses will enter the market in spring. This means more buying options but also more competition.
  • Summer — This is the season with the highest inventory on the market. Competition can still be fierce, but you’re more likely to find the house that fits your must-have list now.
  • Fall — This is often quoted as the best time of year to buy a home: sellers with houses that have been on the market since summer are motivated to sell and there’s still a good selection.

 

Things To Do Now To Make Your Accounts More Secure

Each year, Americans complete transactions more and more online. Consumers need to stay diligent to prevent becoming a victim of fraud and identity theft.

Here is a list of things you can do right now to make your accounts more secure. There are more tips outside this list but with many things in life, it’s about taking the first step!

Change your passwords so they’re unique and strong

Take the time to start changing your passwords so that each account has a different password. Begin with your most important accounts such as your financial accounts.

The Federal Trade Commission (FTC) provides a great example of a creative password, “Think of a special phrase and use the first letter of each word as your password. Substitute numbers for some words or letters. For example, ‘I want to see the Pacific Ocean’ could become 1W2CtPo!”.

This is an excellent example because it:

  • Has upper and lowercase letters
  • Contains special characters
  • Doesn’t contain personal information
  • Is at least six characters long (but ideally could be longer)
  • Is memorable to you but gibberish to others

Brainstorm how you can make every password memorable but different. If you have trouble remembering your passwords, consider a password manager.


Update your usernames so they’re unique too

It’s best to vary your login credentials to ensure that each financial account has a unique username and a unique password. Why? If you created a username and password that was the same as the one you had during a breach, your other financial accounts could have been compromised as well.

Sometimes apps require an email for your username. It’s not ideal because you cannot make it unique. Think about having an email for purchases and services you want to try and another email account for important communications. It can help with spam but also may limit your chances of exposure through your email.

Sign up for two-factor authentication

Two-factor authentication is key in securing your financial info. Here’s how it works: After logging in to your credit union’s online or mobile banking, you’ll get a code via text or email. The password and code can confirm that the member is the only one who is accessing their account.

Two-factor authentication is more secure than security questions. Your answers to security questions can sometimes be found on social media. For example, your mother’s maiden name or your favorite activity could be found if you posted about either.

Plus, it’s easy to forget how you answered a question. Two-factor authentication can make your life a little easier and safer. If you haven’t already, sign up for two-factor authentication where you can.

Opt in to automated account alerts

Sign up for automated alerts to help protect yourself from fraud. It takes just a few minutes and you can customize the alerts. With alerts set up, if you didn’t make a transaction, you can see it right away and contact your financial institution.

Install antivirus and get a VPN

Any device is vulnerable to hackers, including your smartphone. Install an antivirus that protects against malware, ransomware or trojan horses.

Also get a VPN, which encrypts your traffic, and use it anytime you’re online. Both an antivirus and VPN are worth the annual fee.

Say no to public Wi-Fi

When you’re getting work done at a coffee shop or browsing your phone at the airport, it is very tempting to hop on to the free public Wi-Fi. Don’t do it!

There are a few ways hackers can easily steal your information on public Wi-Fi:

  • Fake Wi-Fi connections are simple to create and allow fraudsters to access your private information. Should you join Joe’s Coffee or Joe’s Coffee Shop? Both could be accurate but one could be malicious.
  • Packet sniffing is when a hacker can scan everyone’s information on public Wi-Fi with easy to use, free software. Almost anyone can find your passwords.
  • Sidejacking is when a hacker can access anywhere you’re logged in at the time. From there, they can download malware among other things.

Start paying with your smartphone

Mobile wallets such as Apple Pay, Google Pay or Samsung Pay help keep your transactions safe by creating a unique code for each transaction. It’s more secure than swiping because the store doesn’t have your name, card number or security code. All of that information stays private.

Add your debit and credit card to your mobile device and use it for any of your in-person payments. Hundreds of thousands of stores accept digital wallets so try it on your next trip to the store.

 

AllCom Credit Union Announces Promotion of Erin Harvey to AVP, Member Services

Laura Ybarra, President & CEO, AllCom Credit Union announces the recent promotion of Erin Harvey to AVP, Member Services. Starting with AllCom in 2011 as a part-time teller, Harvey has moved up the ranks holding multiple branch positions such as head teller, branch supervisor, assistant branch manager and most recently, branch manager.

“For more than 10 years, Erin has been a tremendous asset to our team,” said President/CEO Laura Ybarra. “AllCom is fortunate to have her continued dedication to delivering an experience for our members.”

AllCom Credit Union Announces Promotion of Christine Alves to AVP, Operations

Christine

Laura Ybarra, President & CEO, AllCom Credit Union announces the recent promotion of Christine Alves to AVP, Operations. In addition to her promotion, Christine recently celebrated her 10th anniversary with AllCom Credit Union. Her journey with AllCom Credit Union began in 2012 as a Financial Service Representative. From her branch position, she moved to Operations as an Operations Specialist and was later promoted to an Operations Manager.

“Christine is the epitome of a team player and always helps anyone whenever and wherever it’s needed,” says Laura Ybarra. “She spearheads the most complicated projects, demonstrates an unbelievable ability to stay calm and organized, and always does so with a smile.”

Assets First-Time Homebuyers Should Have

Believe it or not, you’ll need more than just a pile of cash to make your first (or second, or third) home purchase. There are other non-monetary assets that you’ll need in order to qualify for a home loan with the lowest interest rate. Add these five assets to your list of things to have before you begin your house hunt!

Steady Income

Proof of a steady, reliable income shows a lender you are capable of affording the monthly mortgage payments and are a low risk for defaulting on the loan. Usually, lenders want to see a work history of at least two years at your current employer or in your current field. If you’re self-employed, the required work history length may be longer.

As proof, lenders may ask for a signed letter from your employer stating your position and salary or two years’ worth of paystubs. Or you may be asked to provide your last two years of income tax returns.

Low Debt-to-Income Ratio

This ratio is a non-cash asset, but it’s important in the eyes of lenders. Although a lending agent won’t ask for your entire personal budget, they will look at the ratio of your monthly debt obligations (student loans, car loan, credit card balances, personal loans, etc.) to your gross monthly income. This is your debt-to-income ratio. You want to keep this ratio as low as possible, with your estimated new mortgage payment included in the calculations. These days, lenders offer the best mortgage rates to borrowers whose total monthly debts (including the estimated mortgage payments) are no more than 43% of their total gross income.

Carrying a high debt-to-income ratio will make it harder to qualify for a mortgage. Before beginning your house hunt, work to pay off current debts and lower that ratio.

Good Credit Score

This is another non-cash asset that is an important part of every home-buyers’ mortgage application. Your FICO credit score is the primary way lenders gauge how well you’ve managed credit, loans, and debt in the past and if you pay your bills on time (a big factor when they’re considering you for a mortgage!). Scores fall on a scale of 300 to 850. While a credit score of 670–739 is considered “good,” applicants with a score of 740 or higher are the ones most likely to receive better-than-average rates from lenders.

You are allowed one free credit report each year from each of the three credit reporting agencies: Experian, TransUnion, and Equifax. While you’re saving up for a hefty down payment, you can also check on your credit score and work to improve it: pay off debt (e.g. student loans, credit cards, medical debts, etc.), pay all bills on time, and don’t open or close any lines of credit (e.g. store credit card, personal loan, etc.).

Cash for a Down Payment

The money you plan to spend as your down payment on a house should be in the form of cold, hard cash in an account you can easily access (not in a CD or share savings account where you may pay a fee for the withdrawal). It can be tempting to put all or part of the down payment on a credit card, but this will affect your debt-to-income ratio, which ultimately lowers your creditworthiness.

In order to receive the best loan rate and avoid paying private mortgage insurance (PMI) on a conventional loan, you need to save up for a down payment of at least 20%. With other strong financial elements—like low debt-to-income ratio and excellent credit score—you may be able to put less money down and secure a decent mortgage rate, but you’ll still be taking out a larger loan and ultimately paying more interest on that larger principal over the life of the loan.

Cash for Closing Costs

Be sure to earmark some of the cash you’ve saved up as cash for paying closing costs, an often-overlooked home-buying expense. Closing costs include loan origination fee, title search and recording fee, appraisal fee, inspection fee, property taxes, and others. While these costs can vary, they generally fall between two percent and five percent of a home’s purchase price.

While you can sometimes roll these costs into the mortgage, it’s best to be able to pay them up front with cash, thereby avoiding a higher monthly mortgage payment and possibly a higher loan rate. You may also pay these fees with monetary gifts from relatives or by negotiating with the seller to have them pay these costs—especially if they’re eager to sell.

Stay alert for scams involving calls or texts from AllCom Credit Union. Remember, we will NEVER ask for your card number, one-time passwords or login credentials. Learn more.