Update to Shared Branch Experience

AllCom understands it’s crucial to help protect you from account takeover fraud. That’s why we are introducing a new ID proofing measure for visits to any of our Shared Branch locations. This new fraud prevention measure allows us to make certain it is YOU trying to access your account, not an imposter.

Beginning on May 1st, if you bank at one of our Shared Branch locations, a teller can now identify and authenticate members with out-of-state IDs in the branch through a QR code and one-time passcode multi-factor authentication verification. This additional layer of authentication will be used for loan payments, cashier’s checks, deposits, withdrawals, transfers and account inquiries.

How It Works

If you have any questions, please contact us at 888.754.9980 or email memberservices@allcomcu.org

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