Convenient Phone Banking. No Hold Music.

Phone Banking

We get it: Not everyone wants to manage their money on a screen. AllCom’s 24/7 phone banking system, the AllCom Connexion, helps you get more done with the help of a real expert if needed—and no hold music.

Check balances, transfer funds, make payments, and request a check withdrawal from any touch-tone phone, any time of day or night. No login, no app, no internet required.

Everything you need. One quick call away.

When prompted, enter your AllCom account number, then press # (pound). Next, enter your 4-digit PIN, then press # (pound). The system will guide you from there.

What You Can Do

Round-the-clock service, tools, transfers and more.

Check balances on any AllCom account
Transfer funds between accounts
Make loan or payment transfers
Request a check withdrawal
Review cleared checks
Get credit union information, rates, and product details

First time calling in? Read this.

You’ll need a PIN. Here’s how to get one.

Phone banking requires a 4-digit PIN. Call AllCom’s phone banking system at 508.753.2388 and follow the prompts to get started. Once you’re in, you’ll be asked to create your own permanent PIN. Pick something you’ll remember and keep it private.

More Helpful Tips

A few tips to remember when phone banking with AllCom:

Have your account number available to complete transactions
For security reasons, you will be required to change your PIN the first time you access the system
Press the * (star) key to replay the previous message
Press the # (pound) key to replay the previous menu
The actual account descriptions will be provided to you and you will no longer have to enter the account suffix number
Use the * (star) key as the decimal point when entering a dollar amount. Example: $115.61 would be 115*61

If you have any problems using the system, please contact us at 508.754.9980

Need More Than a Call Can Do?

AllCom Online Banking gives you full account access, bill pay, e-statements, and more from any browser—and it’s free for every member.

Do it All From Your Phone

The AllCom Mobile Banking app goes further than phone banking, with mobile check deposit, transfers, and bill pay in one free download.

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